AlertSite Customer Service and Support

All AlertSite® performance advisors provide the industry's most responsive customer service. This enables us to make sure that your systems and infrastructure are operating optimally and securely, and that your Web site performance is consistently strong.

Our Support Mission

We help our customers make sure their servers, Web sites and Web transactions are always available, secure from known vulnerabilities and delivering outstanding Web site performance to end users.

Availability

We offer support by phone, Internet and on-site. Our highly trained technical experts are always available live from 8:00 AM to 8:00 PM ET, Monday through Friday.

Contact Information

We are here to address your questions and help support you.

Technical Support
support@alertsite.com
954.312.0188

Customer Service
customercare@alertsite.com
954.312.0188

Sales
sales@alertsite.com
+1 877.302.5378 (+1 877.30.ALERT)
954.312.0186 (Fax)

Billing and Account Administration
billing@alertsite.com

Street Address:
AlertSite
4611 Johnson Road, Suite 6
Coconut Creek, FL 33073

Additional Information

FAQs

We've compiled an extensive list of questions that our customers have asked us and listed them in one central location.

Product Help

Your source for help on AlertSite products.

How to Sign Up

Start monitoring your site by taking a few quick steps.

Schedule a Demo

Get a free AlertSite product demonstration, guided by a performance advisor who can answer all
your questions.

Report Center

Here you will find a detailed list of the various reports available to you.

Certification Marks

Let your customers know that your site is secure and safe by displaying the AlertSite certification marks on your site.

Software Downloads

We've placed all of our available software downloads in one location.

AlertSite Performance Threshold Notifications

Less urgent notifications that alert you when page performance levels fall below a certain threshold.