COCONUT CREEK, Fla.—April 27, 2010—Business and IT teams now have a new way to collaborate on their website performance objectives with AlertSite®'s DéjàClick™ ScriptShare. Introduced today, DéjàClick ScriptShare is a free storage and sharing system available to all Firefox users that lets them save, upload, and share any recorded script (click stream) they record with DéjàClick. With this new capability, users can quickly and easily share these recordings with any team member on an Internet-enabled computer.

"Previously, DéjàClick scripts could be viewed only on the machine on which they were recorded," says Ken Gross, President and CEO for AlertSite. "Now DéjàClick ScriptShare opens the door to a myriad of ways for collaborating on business and Web performance objectives. Dispersed IT teams can share and access scripts whether off-site, at home, or on vacation, keeping Web performance management initiatives moving forward. IT personnel could leave the company, and their scripts will remain in the ScriptShare repository, supporting knowledge retention efforts. The collaboration possibilities are numerous with DéjàClick ScriptShare."

To use ScriptShare, users simply record a browser session script as usual with DéjàClick. Once the recording is complete, they click the "Share Recording" button on the DéjàClick toolbar to e-mail a link to the script to intended recipients.

Key features of DéjàClick ScriptShare include:

• Users can store an unlimited number of scripts on AlertSite's dedicated secure servers.
• Scripts can be shared and sent to multiple e-mail addresses.
• Free scripts are stored indefinitely in the AlertSite repository.
• Downloaded links never expire, so recipients can continue to access scripts as long they are stored in the repository.
• ScriptShare is secure, requiring login access. Users can view only the scripts they are invited to download.
• The ScriptShare Dashboard provides IT administrators information about each script, including its name, date uploaded, e-mails it was sent to, which recipients downloaded the script, and how many times they viewed it.

The first inside-the-browser Web performance monitoring system, DéjàClick lets users capture a real-time view of their Web site performance from the end user's perspective, including the performance of pages, links, objects, rich-media components such as Flash, and more.

For more information about AlertSite's array of services or to sign up for a free trial, visit www.AlertSite.com.

ABOUT ALERTSITE

AlertSite is a leading provider of Web performance management solutions that ensure a customer's Web-based services and applications are always available and running at peak performance. More than 2,300 customers worldwide rely on AlertSite to understand and enhance the end-user Web experience, including AT&T, Honda, Ryder, Symantec, and Purina Mills.

Visit www.AlertSite.com

PRESS RESOURCES

• Web site: http://www.alertsite.com
• Blog: http://blog.alertsite.com
• Twitter: http://www.twitter.com/AlertSite_CSO
• ScriptShare screenshots: http://www.flickr.com/photos/alertsite/sets/72157623780834447/detail/

COCONUT CREEK, Fla.—April 15, 2010—Last week, Google announced that it is adjusting the algorithm it uses to determine search rankings, adding site speed to the list of signals used to rank results. By measuring how quickly a Web site responds to Web requests as it calculates search rankings, Google is forcing online organizations to more closely consider the performance of its Web entities and improve the Web experience for their users.

"Google's decision to add site speed to their search algorithm changes the SEO (search engine optimization) game for online businesses," says Ken Gross, President and CEO of AlertSite®. "Companies now are going to have to evaluate and optimize all of the content on their sites—not just keywords or links—to ensure they perform quickly and rank well. Web performance monitoring is going to become even more critical, as businesses look to out-load and outrank the competition."

To help online businesses evaluate their sites' performance and enhance their Google search rankings, AlertSite has made available a number of complementary services to test the performance and speed of Web sites, and see where they rank amongst competitors.

To determine the speed of their sites, online businesses can simply visit AlertSite's Web site test page, enter their URL into the available field, and click Go! In mere seconds, testers can see the availability and response time, HTTP status, IP address and component response time of their site. Testers receive a report that lists the total page response time in the upper right corner, as well as individual object response times to demonstrate exactly which Web components (if any) are causing a slowdown.

Organizations can then consult AlertSite's Business Benchmarks to compare their own sites' response times to competitors in a variety of industries, including: Financial Services, Healthcare, Online Retail, Technology and more. To compile these indices, AlertSite uses DéjàClick full-page measurements to record load times for the home pages, including images, JavaScript, Flash and third-party objects, of major online brands every five minutes, 24/7, from more than 50 locations across the globe. AlertSite's Business Benchmarks provide the latest accessibility and response time statistics for some of the Web's most popular brands.

"If you're at all invested in the SEO of your brand, now is the time to take advantage of these performance testing tools, and make sure your site is ready for Google's changes," says Gross.

AlertSite offers a wide array of Web performance management solutions that allow online businesses to test and optimize the availability and response times of their Web sites and applications. To learn more, please visit please visit www.AlertSite.com or call an AlertSite performance advisor at 877-302-5378.

In addition, AlertSite's Web performance advisors will be at Interop, April 25-29 at the Mandalay Bay Convention Center in Las Vegas. Show attendees are welcome to visit Booth #2412 to consult a Web performance expert and test the performance and speed of their sites.

ABOUT ALERTSITE

AlertSite is a leading provider of Web performance management solutions that ensure a customer's Web-based services and applications are always available and running at peak performance. More than 2,300 customers worldwide rely on AlertSite to understand and enhance the end-user Web experience, including AT&T, Honda, Ryder, Symantec, and Purina Mills.

Visit www.AlertSite.com

PRESS RESOURCES

• Web site: http://www.alertsite.com
• Blog: http://blog.alertsite.com
• Twitter: http://www.twitter.com/AlertSite_CSO

COCONUT CREEK, Fla.—March 29, 2010—Any logistics manager knows accurate information is essential to successful supply chain execution. And for information to be accurate, it must be timely. iCiX is ensuring the utmost accuracy and timeliness by monitoring the performance of its supply chain management application with AlertSite®. AlertSite gives iCiX a real-time view of its application's performance from the customers' perspective, and helps them deliver 99.9 percent uptime to its customers. AlertSite enables iCiX to pinpoint and understand performance issues, keeping supply chain managers informed and in command.

"AlertSite lets me know our systems are running efficiently and our customers are able to use our application properly, and that helps me sleep at night," says Martin Miller, Web Operations Director of iCiX. "Before using AlertSite, we had very little knowledge about our application's performance, and minimal insight into areas that needed optimization. We couldn't tell whether problems were isolated to a local data center, part of a larger Internet issue, or emanating from somewhere else. Now with AlertSite's technology, we never have to guess, waste time, lose money, or anger customers when tracking down problems. It tells us exactly when, where, why, and how a glitch or bottleneck is developing, so we can take immediate action."

The iCiX application is an online collaboration platform that helps global enterprises manage their risk, compliance, and standards. They can securely store and share business-critical documentation with their supply chain partners, such as audits, product specifications, and product recall procedures. iCiX uses AlertSite's DéjàClick™ to capture the true user experience, including the performance of pages, links, objects, rich-media components such as Flash, and more. With DéjàClick, iCiX records customers' simulated click streams, from uploading to downloading documents, and ensures the process performs optimally.

Metrics are gathered by data stations in AlertSite's Global Monitoring Network. iCiX has set up AlertSite to monitor from three of AlertSite's 50+ stations—Chicago, Houston, and Seattle—every five minutes. If response times fall below iCiX's set threshold, AlertSite immediately notifies iCiX by its preferred method, SMS message. AlertSite can also notify customers of these alerts by e-mail, telephone call, mobile phone call, pager, or desktop monitoring.

iCiX is also using AlertSite's Security Vulnerability Scan to mitigate security risks that could endanger the operation of its application. AlertSite's application-level security scan identifies vulnerabilities in real-time and provides recommendations on how to resolve them.

"With increased government regulations, managing risk and compliance across the supply chain is more challenging than ever," says Ken Gross, President and CEO of AlertSite. "With AlertSite now monitoring the performance of iCiX's application, the company can be confident it's providing its global enterprise customers with the accountability and quality assurance required to effectively manage their risk, compliance, and standards."

For more information about AlertSite's array of services or to sign up for a free trial, visit www.AlertSite.com.

ABOUT ALERTSITE

AlertSite is a leading provider of Web performance management solutions that ensure a customer's Web-based services and applications are always available and running at peak performance. More than 2,300 customers worldwide rely on AlertSite to understand and enhance the end-user Web experience, including AT&T, Honda, Ryder, Symantec, and Purina Mills.

Visit www.AlertSite.com

PRESS RESOURCES

• Web site: http://www.alertsite.com
• Blog: http://blog.alertsite.com
• Twitter: http://www.twitter.com/AlertSite_CSO

COCONUT CREEK, Fla.—February 25, 2010—Today AlertSite® released the beta version of its new interactive Web performance dashboard, which gives customers instant access to their Web sites' performance data, and allows them to slice, dice, and analyze the information in real-time. This new, interactive approach to Web performance reporting gives users up-to-the-minute insight and control, and allows them to quickly access and assemble exactly the type of reporting they need to best manage the performance of their Web properties and ensure great customer experiences. Built with the feedback of AlertSite customers over the past six months, the beta dashboard is now available to all AlertSite subscribers. Customers can test drive the beta and provide feedback simply by logging in to their current dashboard and clicking "Leave Feedback" at the top right of their screens.

"Our new Web performance dashboard is a direct outgrowth of our constant communication with customers, and our commitment to continuously improving their user experience," says Gary Beerman, Vice President of Marketing for AlertSite. "Any software or service developer will tell you there is nothing quite like a beta test to quickly refine a product, and ensure it fully meets users' requirements. In the end, thanks to the feedback and suggestions of our customers, we're confident that our new interactive dashboard will be our most comprehensive and easiest-to-use reporting engine yet."

The new Web performance dashboard is more flexible and user-friendly, giving users the ability to view data the way they want, when they want it. New features include:

• Drag 'n drop performance graphs that can be rearranged to meet individual user needs. This empowers users to review the performance of their most important sites and applications first.
• Autodisplay options that automatically open graphs showing the problems customers' Web sites or applications are having at the top of their graphic monitor screen immediately upon login. This ensures they can quickly respond to and minimize the negative effects of performance issues.
• Automatic monitoring intervals that are set to refresh user monitors and performance graphs every five minutes or greater based on a customer's monitoring frequency. New notification icons display the most recent errors based on a customizable setting of one to 48 hours. This lets users pinpoint exactly when, and from where, an error occurs.
• Powerful formatting abilities that allow users to sort data multiple ways, including by response time and status; resize charts; and view multiple graphs simultaneously, so data can be viewed in the most convenient format, and performance issues can be more easily and expeditiously identified and remediated.
• Personalized preferences and settings that are preserved after each login, giving individual users just the display they want no matter when or from where they log on.

The new dashboard also continues to give users the ability to overlay their Google Analytics™ traffic metrics with performance data for unprecedented insight into how traffic influences performance, and how performance impacts consumer behavior online.

"Being able to quickly identify performance issues is essential to avoiding lost profits or drops in customer satisfaction and loyalty that are often the result of an unresponsive or unavailable Web site," says Ken Gross, President and CEO for AlertSite. "Our new dashboard is even more intuitive and user-friendly, making it easier for customers to test and review the performance of their Web sites and applications, so they don't miss any potentially crippling performance issues."

The enhanced console will be rolled out permanently to all customers in early March 2010.

To experience and test the new customer dashboard for yourself, sign up for a free trial at https://www.alertsite.com/orderform.shtml.

ABOUT ALERTSITE

AlertSite is a leading provider of Web performance management solutions that ensure a customer's Web-based services and applications are always available and running at peak performance. More than 2,300 customers worldwide rely on AlertSite to understand and enhance the end-user Web experience, including AT&T, Honda, Ryder, Symantec, and Purina Mills.

Visit www.AlertSite.com

PRESS RESOURCES

• Web site: http://www.alertsite.com
• Blog: http://blog.alertsite.com
• Screenshots: http://www.flickr.com/photos/alertsite/sets/72157623363428695/

COCONUT CREEK, Fla.—February 10, 2010—AlertSite®, a leading provider of Web site performance management solutions, announced today that Fred B. Dilkes, former Senior Vice President of Worldwide Channels and Major Accounts for CDC Software, has joined the company as Senior Vice President, Sales and Client Services. Gary Beerman, named Vice President of Marketing, is assuming responsibility for the development and implementation of all AlertSite's corporate marketing, product management, product marketing and public relations. They are the latest additions to AlertSite's management team at a key point in the company's growth. AlertSite has increased its employee base by 40 percent over the past six months.

"We're honored to have Fred and Gary join the AlertSite management team, especially during such an exciting period of growth and expansion for our company," says Ken Gross, President and CEO of AlertSite. "The two have decades of experience successfully growing companies and enhancing their product lines. With Fred at the helm of our sales and customer support team, and Gary driving the development and marketing of our suite of Web performance management solutions, we're better suited than ever before to improve the user experience for our customers. As the Web continues to evolve, so, too, will online businesses' monitoring needs. I'm confident that with Fred and Gary on board we will be providing even more cutting-edge performance monitoring solutions that will enable our customers to offer reliable, consistent and quality Web experiences to their customers, and in effect, improve customer loyalty and boost business."

Dilkes has an extensive and successful track record of executive sales and leadership experience. Prior to his role at CDC Software, Dilkes served as Vice President of Sales for SSA Global, and helped grow the company from $130M to $750M. Dilkes also served as the Senior Vice President of Sales and Marketing for Newstar, and was responsible for taking the company from zero sales to $44M.

Beerman has been developing and marketing high-tech computing solutions for more than 25 years. Prior to joining AlertSite, he served as Director of Worldwide Marketing for Concurrent, where he was responsible for brand management, product marketing, channel partners, and internal and external communications. He has also held engineering, product management, and marketing positions with Casi-Rusco (now GE Security), CyberGuard, Encore Computer Corp, Electronics Associates, Inc., and Gould Computer System Division.

For more information about AlertSite's array of services including its Business Transaction Monitor with DéjàClick™, InSite by AlertSite, and On-Demand Load Test, or to sign up for a free trial, visit http://www.AlertSite.com.

ABOUT ALERTSITE

AlertSite is a leading provider of Web performance management solutions that ensure a customer's Web-based services and applications are always available and running at peak performance. More than 2,300 customers worldwide rely on AlertSite to understand and enhance the end-user Web experience, including AT&T, Honda, Ryder, Symantec, and Purina Mills.

Visit www.AlertSite.com

PRESS RESOURCES

• Web site: http://www.alertsite.com
• Blog: http://blog.alertsite.com

"The addition of these new locations is part of an aggressive growth initiative to double the size of our global monitoring network by the end of 2010," says Ken Gross, President and CEO for AlertSite. "For Web-based businesses, being able to track Web performance, identify and address issues, and ensure high levels of reliability and availability across various geographic regions is essential for customer satisfaction and loyalty. For that reason, we are committed to expanding our geographic presence, and enhancing the tools available to our customers to improve their online interactions and relationships."

With the addition of these new cities, AlertSite brings the total number of data stations in its global monitoring network to over 50, with locations across every major continent. Each new location added to the network increases the accuracy and speed with which AlertSite can identify performance problems and pinpoint if they are unique to one customer or symptomatic of a larger issue across the geographic region.

AlertSite's monitoring solution, DéjàClick™, uses its proprietary TrueUser™ and TrueScreen™ technology to capture the actual end user's perspective of a company's Web performance. The first inside-the-browser business transaction monitor, DéjàClick records and collects performance metrics for each step of each Web transaction, every five minutes from its monitoring locations across the globe. These metrics include the availability and functionality of URLs, text, JPEG and GIF images, HTML, JavaScript, CSS, embedded Flash, PDF, digital and SSL certificates, and more. Customers receive regular, detailed performance and availability measurement reports that instantly alert them to any performance issues their Web site or online applications are experiencing, so they can immediately fix the problem.

For more information about AlertSite's array of services including its Business Transaction Monitor with DéjàClick, ServerAgent, and Security Vulnerability Scan, or to sign up for a free trial, visit http://www.AlertSite.com.

ABOUT ALERTSITE

AlertSite is a leading provider of Web performance management solutions that ensure a customer's Web-based services and applications are always available and running at peak performance. More than 2,300 customers worldwide rely on AlertSite to understand and enhance the end-user Web experience, including AT&T, Honda, Ryder, Symantec and Purina Mills.

Visit www.AlertSite.com

PRESS RESOURCES

• Web site: http://www.alertsite.com
• Blog: http://blog.alertsite.com

COCONUT CREEK, Fla.—January 14, 2010—Online sales, totaling approximately $27 billion, was not the only positive outcome for online retailers in the 2009 holiday season. Overall, during the period beginning Nov. 26, Thanksgiving Day, and ending Dec. 31, online retailers showed strong Web performance. On average they reported 99.89 percent availability and 4.10-second response times. AlertSite®, the leading provider of Web performance management solutions, released the metrics today in its first E-Commerce Holiday Web Performance Index.

"None of the online retailers we were monitoring experienced significant site outages or response time slowdowns on their home pages this holiday season," says Ken Godskind, Chief Strategy Officer for AlertSite. "There were a few blips here and there—Lowe's, for example, experienced longer-than-usual response times on Dec. 7 due to site maintenance, and all sites took longer to load on Dec. 2 and Dec. 22—but across the board, online retailers performed well this season."

Seven retailers monitored by AlertSite—Walmart, Victoria's Secret, Target, Staples, QVC, Macy's, and Amazon—topped the charts with 100 percent Web site availability throughout the season. And the majority of sites, 73 percent, reported average response times well below the 5.1-second standard suggested by Aberdeen as the point at which business performance begins to decline.

According to comScore, online sales rose 5 percent this year during the November and December holiday shopping season. The two busiest online shopping days of the 2009 holiday season were, respectively, Tuesday, Dec. 15, with $913 million in sales, and Monday, Nov. 30, otherwise referred to as "Cyber Monday," with online sales totaling $887 million.

"As the Internet has increasingly become a critical component of business strategy and sales, retailers have come to recognize that they need to prepare and tend to their Web sites with the same care and attention they would their brick-and-mortar shops," adds Godskind. "As a result, major site outages and other crippling performance issues are much less common now than they were a few years ago, even on high traffic days such as those experienced during the holiday season."

AlertSite monitors and reports the Web performance of the leading companies in a variety of industries, including financial services, healthcare, retail, technology, and more, in a series of Market Indices. AlertSite obtains these metrics using DéjàClick, the company's inside-the-browser Web performance monitoring solution, to simulate typical customer interactions on a company's homepage, producing a real-world view of how long it takes to access the page, as well as the availability of the page. Home pages are evaluated at 15 minute intervals, from six geographic locations across the United States.

For more information on AlertSite's Market Index Methodology, please visit:
http://www.alertsite.com/solutions_marketindex_methodology.shtml.

ABOUT ALERTSITE

AlertSite is a leading provider of Web performance management solutions that ensure a customer's Web-based services and applications are always available and running at peak performance. More than 2,300 customers worldwide rely on AlertSite to understand and enhance the end-user Web experience, including AT&T, Honda, Ryder, Symantec and Purina Mills.

Visit www.AlertSite.com

PRESS RESOURCES

• Web site: http://www.alertsite.com
• Blog: http://blog.alertsite.com
• 2009 E-Commerce Holiday Web Performance Index

COCONUT CREEK, Fla.—October 7, 2009—When it comes to Web site performance management, locked-in pricing plans, fixed monitoring schedules, and monthly service fees are things of the past. Today AlertSite® introduced the industry's most flexible pricing plan for Web site performance management, Usage Based Monitoring. Based on a measurement credit purchasing plan, customers pay only for the amount of monitoring they use, can change their monitoring intervals at any time, can try different AlertSite services as needed, and more, all with a few clicks. Everything is available on demand, around the clock.

"The prevailing pricing model in our industry is 'one price fits all,' even though businesses have different monitoring needs," says Ken Gross, President and CEO of AlertSite. "With each credit costing barely half a penny, Usage Based Monitoring is an excellent entry point for small businesses getting started with Web performance monitoring but also appealing for larger enterprises with the features and flexibility they desire. Because plans are not fixed on a monthly basis like you find with other usage based offerings, companies do not have to worry about being penalized if they do not use up monitoring credits before they expire. It is an attractive option for SMBs and large enterprises alike."

A "measurement" is any monitoring event from a single location, such as monitoring e-mail, Web performance, or DéjàClick™ actions. There are no restrictions on the amount of credits users can purchase. If credits run out, AlertSite will continue monitoring to ensure uninterrupted service, and bill the customer later for additional credits consumed. Customers can replenish their credit supply at any time, and if they buy too many, bank "extras" until they are needed.

"Monitoring may need to increase during promotions or sales, but might be unnecessary during scheduled maintenance downtimes," Gross adds. "Traffic could be heavier during the holidays and lighter in the summer. This new Usage Based Monitoring plan is ideal for small businesses and larger enterprises that continually need to adjust their monitoring levels, are growing or have a dynamic business environment, and have a fixed monitoring budget. It is the industry's most equitable and flexible way to monitor what you want, when you want."

Measurement credits can be applied to any AlertSite Monitoring Suite service, including Web Site Performance Monitor, SLA Performance Monitor, Server Availability Monitor, Business Transaction Monitor with DéjàClick, and E-mail Monitor. Other key features of AlertSite's Usage Based Monitoring plan include the flexibility to:

• Upgrade and downgrade your service plan at any time. Monitoring intervals and locations can be adjusted at any minute, based on seasonal changes, maintenance downtimes, and so on.
• Pay for only the measurements you use. Customers purchase the number of credits they project they will use for the year.
• Rollover up to 20 percent of unused credits. Customers can keep unused credits and use them at their convenience the following year.
• Buy more credits at any time, without overage costs. AlertSite does not penalize customers who go over their prepaid credits. They are billed in arrears at standard rates.
• Try different AlertSite services with minimal commitment. Customers can add and subtract services at any time to meet their changing business requirements.
• Use detailed reports to manage your account. AlertSite's usage reports document the services customers have utilized and track the number of credits purchased, used, and remaining on the customer's account. Customers can access reports any time by logging into their online accounts.
• Avoid hidden costs. There are also no monthly minimum or maximum usage requirements. Without a monthly fixed amount, customers do not have to worry about penalties or losing credits if they are not used.

For more information on AlertSite's Usage Based Monitoring plan, visit the product page, FAQ, and datasheet. Usage Based Monitoring is now available to all new customers. Existing customers can upgrade their plans at any time.

ABOUT ALERTSITE

AlertSite is a leading provider of Web performance management solutions that ensure a customer's Web-based services and applications are always available and running at peak performance. More than 2,300 customers worldwide rely on AlertSite to understand and enhance the end-user Web experience, including AT&T, Honda, Ryder, Symantec and Purina Mills.

Visit www.AlertSite.com