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Products » Monitoring Suite » SLA Performance Monitor

AlertSite SLA Performance Monitor


Measure and Report Performance against Designated SLAs
AlertSite's SLA (Service Level Agreement) Performance Monitor measures SLA compliance, correlates errors across locations and monitors true uptime, protecting your business and ensuring customer satisfaction.

URLs are tested simultaneously as often as every five minutes from multiple cities around the globe. Real-time alerts are generated if page errors or performance problems occur.

AlertSite's flexible notification policies offer many ways to send alerts—depending on which site, application or server is in error. Alerts can also be routed to different teams during off-duty hours.

SLA Global Plans measure from ten locations simultaneously and are for users who need to understand end-to-end performance, availability and uptime, as well as deliver proof of performance. Global plans include the SLA Manager and AlertSite's exclusive Uptime ECT with Uptime Reporting.

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Reports

Global Monitoring Network


SLA Manager
The SLA Manager is a quick and easy way to define service-level objectives, operational periods and exclusionary periods.


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SLA Compliance Report
The SLA Compliance Report presents SLA compliance levels based on the template configured using the SLA Manager. The report also allows flexible selection of time frames and measurement locations.


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Global Plan Features

Full-Page Content Monitoring

Uptime ECT

SLA Manager

Technical Benchmarks

Products Overview


Features and Benefits

Provides comparison of actual performance with designated SLAs.

Measures simultaneously from AlertSite's global network of cities.

Defines service-level objectives, operating periods and compliance reporting exclusions.

Generates detailed breakdowns on DNS resolution, TCP connect, time-to-first byte, content download and redirect times.

Provides real-time error correlation across all monitoring locations.

Tracks TCP traceroutes on network failures.

Delivers on-demand site diagnostics.

Follows up to five server side redirects.

Reduces costly downtime.

Delivers proof of performance.


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