Alertsite Enhances Reporting and Diagnostics

Boca Raton, FL - (November 11, 2002) - AlertSite, a market leading provider of Internet application performance monitoring services, today announced enhanced dynamic, real time reporting and diagnostic capabilities of its flagship service offering. This presents web site operators and service providers tremendous perspective into the availability and "quality of experience" their Internet storefront and supporting infrastructure is delivering to users.

AlertSite's "Dynamic Report Facility" utilizes a powerful reporting engine to allow customers to create their own ad hoc reports and be more proactive in preventing and understanding site outages and performance incidents. Generated for both the executive and technical managers, detailed performance metrics are available for integration into third party performance and service level reporting software. Web owners and service providers can use the detailed data to look at trends, make necessary changes and greatly reduce downtime proactively.

"AlertSite is reinforcing its strong presence in the performance marketplace by delivering enhanced reporting, designed with both the technical and executive user in mind," said Ken Gross, CEO and co-founder. Results are available to view every step of a business transaction. Each location is color-coded to visually see the impact of accessing a site from various points and networks around the globe. Extended metrics to all its dynamic performance charts and reports are available to allows customers to see the average, minimum, maximum and standard deviation for the following:

  • DNS Lookup Time-the time it takes to resolve a domain name to an IP address
  • Connection Time-the time it takes to connect to a server
  • Time-to-First-Byte-the time to retrieve the first byte of data from the web server
  • Content Download Time-time spent during an HTTP redirect
  • Page and Object Length-length in bytes of the page or object retrieved

"AlertSite's external monitoring of our web presence is an important addition to the internal monitoring we already perform. AlertSite provided us with exactly what we need, a near-zero maintenance service that monitors our site availability and performance in fulfillment of our service level agreement. Their service also gives us the peace of mind in knowing that we see our systems working as the outside world does. They provide simple access to the data, regular notification of status, and their sales and support staff are extremely friendly and technically competent," said Andy Knaster, Senior Programmer for EULER American Credit Indemnity.

AlertSite has also recently implemented a new and improved version of its network diagnostic traceroute utility. Traceroute is a utility that attempts to trace the path your information takes through the Internet. The improvements allow the AlertSite traceroute to follow exactly the same path and effectively monitor through and to firewalls and servers traditionally configured not to respond to traceroute. Monthly service runs $24.95 - $250.00 based on monitoring intervals and features. Additional services and features available. A free trial period is offered to new subscribers. For more information visit www.alertsite.com, call 1-877-30-ALERT (1-877-302-5378) or email sales@alertsite.com.

About AlertSite

Based in Boca Raton, Florida, AlertSite is an industry-leading provider of Internet performance measurement and management services. Designed to help customers ensure that their web presence is always available and delivering a high "quality of experience," AlertSite's monitoring plans are tailored to meet the needs of all companies large and small. AlertSite monitors websites, eCommerce applications, mail servers, DNS servers and other devices connected to the Internet, and performs a staggering 10 million site checks/tests each month for some of the world's largest manufacturers, government agencies and ASPs. Customers include Honda UK, Gibson Guitar, Blue Martini, Cracker Barrel and Purina Mills.

CONTACT:
Mike Lizun
Gregory FCA
Main: 610-642-8253, ext. 113
Mobile: 610-585-7594
Mike@GregoryFCA.com