Press Releases
ICE.com Will Rely on AlertSite's Monitoring Service For Busy Valentine's Day Rush
COCONUT CREEK, Fla., January 28, 2008 - ICE.com is one of the largest and most respected online jewelers and is preparing for its busiest time of the year, Valentine's Day. As one of the top 50 internet retailers, it's a crucial time for ICE.com's web site to be constantly running at peak performance and they have turned to AlertSite®, one of the world's leading web site performance management solutions providers, to make sure it does.
"Our relationship with AlertSite goes well beyond monitoring our site from multiple locations, but includes the revolutionary technology of DéjàClick™, which allows us to monitor the speed and availability of transactions," said Ted Guglielmi, Chief Technology Officer of ICE.com. "AlertSite will make certain that we are prepared for the heavy load of Valentine's Day and that during peak times our customers have a pleasant and consistent experience."
AlertSite's Business Transaction Monitor with DéjàClick is the first inside-the-browser transaction record and playback system that employs TrueUser™ browser content capture to monitor web application performance. It provides a true-to-life web experience that observes the web page content from the perspective of the desktop user. In addition, DéjàClick saves time and money by automating the scripting process used to monitor web transactions.
"In diamond terms, ICE.com's clarity is flawless in the online retail world, and it's because they are dedicated to improving their customers' experience," said Ken Gross, President and CEO of AlertSite. "It's no accident that leading direct retailers have selected AlertSite and consider DéjàClick the best monitoring platform in the industry."
ICE.com is widely regarded as a trendsetter and tastemaker in online jewelry, featuring a large selection of high-quality, stylish designs. The company serves hundreds of thousands of online shoppers looking for the latest styles, great value, unmatched security, and individualized customer service. Since acquiring Diamond.com, a leading provider of diamond rings and jewelry, ICE.com has become one of the largest online retailers of affordable luxury goods.
AlertSite is a leading provider of web performance management solutions that ensure a customer's web-based services and applications are always available and running at peak performance. More than 2,300 customers worldwide rely on AlertSite to understand and enhance the end-user web experience, including Rooms To Go, Purina Mills, Sierra Trading Post and Vermont Teddy Bear.
www.alertsite.com
CONTACT:
Glen Calder
561-750-9800 x216
gcalder@transmediagroup.com
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