In this issue

	AlertSite goes to Spain
	Run management summaries to your business hours
	SSL certificate expiration detection and notification
	Security scan goes live
	SOAP requests
	New transaction step summary report

AlertSite in the news

A technical glitch caused online retailer Amazon.com to suffer at least two periods of extended slowdowns on June 9 -- one during late morning and a second during the peak lunch-time browsing period -- as reported on CNN.com and Internetnews.com
CNN.com>>
Internetnews.com>>

In the June 2005 issue of Internet Retailer: "For its four e-commerce web sites, Vermont Teddy Bear depends on vendor AlertSite to monitor uptime and load time, and also to monitor performance of a couple of key web site applications." More>>

Writing for eWeek, Paula Musich notes, "Unlike competitive scanning services, AlertSite qualifies prospective customers before implementing the service to insure that bogus users aren't scanning servers they don't own or are not responsible for." Read more>>

Doors opening for outsourced Security: CNET's Matt Hines pointed out in his May 25 article, "IDC analyst Charles Kolodgy said there are a number of reasons why customers, in particular small and medium-size businesses, will increasingly look to hosted security applications." Read more>>

AlertSite Launches New Web Site

What's new

	Run daily, monthly and weekly reports specific to your business hours. Now customers can configure daily, weekly and monthly management summaries to run to specific business hours. To change the hour of your reports, just go to the Manage Account screen and change the "My business day starts at" setting. Login>>
	SSL certificate expiration detection and notification. Customers monitoring secure sites with Performance or SLA plans can now be alerted when the SSL certificate is expired or is about to expire.
	Security Vulnerability Scan goes live. Make sure your servers, routers, firewalls and any Internet-connected device do not have any of thousands of known vulnerabilities. The Scan probes your site from outside the firewall -- just like the hackers do. Hackers count on you not being aware of known vulnerabilities or failing to patch them. We notify you if previously-detected vulnerabilities are present, if new vulnerabilities are detected or if a former vulnerability is remediated. Learn more about AlertSite's Security Scan>>
	Madrid on the map. In May we added our 15th location to the AlertSite Global Monitoring Network. We continue to expand the network to provide end-to-end performance perspectives for customers. Watch for more locations soon. See the AlertSite Global Monitoring Network>>
	SOAP requests. Performance and SLA plans now support SOAP requests.
	New Transaction Step Summary Report. The new Transaction Step Summary Report provides a daily summary of the AlertSite Business Transaction Monitor by step and by day. The metrics provide a detailed summary of success rates and performance for each step and for the overall business process. Click to see a sample report>>

Did You Know?

Interesting DNS practices at some service providers. DNS TTL (time to live) determines the amount of seconds a particular DNS server will keep DNS information cached after it has fulfilled a request to resolve a domain. A number of large service providers are ignoring the configured TTL and are implementing a "DNS floor" to reduce the workload on their DNS services. Read how this might affect you>>