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Careers
Application Sales/Support Specialist
Are you looking for an opportunity to show how your skills can make things happen every day? A company where you won't be lost in the crowd? A place where you can have an impact? You've come to the right place.
We are currently seeking upbeat, hard-working and well-organized individuals to join our Technical Sales/Support team.
Responsibilities will include:
Becoming a product specialist
Educating potential customers about web site monitoring and Internet security, and the value of AlertSite's products and services
Articulating and differentiating product features in a competitive marketplace
Up-selling the appropriate AlertSite® solution
Overcoming technical and business objections
Becoming an expert on the web performance monitoring and security scanning market
Meeting monthly goals and contributing to team success
Requirements
Minimum 2 years experience in technical support and customer service, ideally with a major commercial software applications vendor
Minimum 2 years experience in inside sales via telephone
Excellent communication skills, both verbal and written
Strong computer applications skills (Windows, Open Office or MS Office, Internet applications and solutions)
Solid understanding of networking and hosted web-based solutions
Ability to calculate figures, multi-task, and solve problems
About AlertSite
AlertSite is a leading provider of web performance management solutions that ensure a customer's web-based services and applications are always available and running at peak performance. More than 2,300 customers worldwide rely on AlertSite to understand and enhance the end-user web experience. Founded in 1998, AlertSite is based in Coconut Creek, FL. We offer excellent compensation and benefits packages.
